House rules

1. Check-in begins at 5:00 PM; check-out is by 10:00 AM at the latest. Early check-in or late check-out is possible subject to availability and for a fee. Guests who stay past the agreed-upon check-out time or delay our cleaning staff are liable for all resulting costs and expenses.

2. Smoking, parties, and excessive noise are not permitted, including on balconies or in common areas (e.g., hallways). Violations of the smoking ban will result in a fee of €250 plus the costs for special cleaning and damage repair.

3. Commercial photography/videography without written permission, as well as illegal activities, are strictly prohibited.

4. Guests exceeding the number specified in the reservation are not permitted. We charge €30 per night of the reservation for each unauthorized guest.

5. Pets are not allowed. Violations of our pet policy may result in a separate cleaning fee. Guests with service animals are asked to contact us prior to their stay.

6. Guests are responsible and liable for the cost of replacing lost keys, key cards, remote controls, or parking passes.

7. Noise-level monitoring systems may be installed in the apartments to monitor excessive noise levels. Video surveillance may be installed in public areas.

8. Guests are fully responsible and liable for any damage or loss to the premises and facilities. Guests must report any damage to our customer service department.

9. Making a reservation implies agreement to abide by the house rules. Guests who fail to comply with the house rules are liable for all resulting damages, fees, costs, or expenses. Failure to comply may result in immediate cancellation of the reservation and eviction from the apartment without a refund.